Earlier this month, AI-powered contact center software provider Convoso launched CallCatalyst, which optimizes productivity and ensures your call center agents aren’t stuck in the soul-crushing void of waiting for calls to connect. This shiny new tool is designed to allow businesses to be cautious about new regulatory measures while boosting efficiency and revenue. Users of CallCatalyst will have more control over manual dialing, allowing customers to connect to more leads and more easily manage compliance without sacrificing productivity. The new solution offers human-initiated calling, lead calling optimization, and other features.
